When incentives are misaligned, clients pay the price
After more than a decade working in the FX industry, one pattern became clear to us.
Large FX providers operate under constant pressure from shareholders and financial backers to deliver short-term results, month by month. To meet those expectations, management teams incentivise revenue growth at the point of execution rather than long-term client outcomes.
Over time, this creates pressure on sales and dealing teams to increase margins quietly once relationships and trust are established, while service models become increasingly standardised and less responsive to individual client needs.
This is a structural incentive issue, not a reflection of the people operating within those organisations.
Kinetic Exchange was built to remove that structural conflict
As an independent brokerage, we provide a genuinely high-touch service, with long-term client outcomes guiding every decision we make.
That independence allows us to deliver consistent pricing, objective risk management support, and a service shaped around each client rather than a standard model.
By partnering with multiple tier-one providers, we structure solutions around specific client requirements rather than forcing them into a single provider’s limited product set.
Kinetic Exchange
info@kinetic-exchange.com
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Kinetic Exchange Limited is a company registered in England and Wales (registered no.16838482). Registered address: 124 City Road, London, England, EC1V 2NX.
Payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Kinetic Exchange Limited are provided by CurrencyCloud B.V. CurrencyCoud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701).
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
Kinetic Exchange LImited's Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Ebury Partners UK Limited (EPUK) is an Authorised Electronic Money Institution (Financial Services Register No. 900797) and is licensed to provide payment services including FX spots and FX Forwards for the commercial purpose of the facilitation of payments for identifiable goods or services and direct investments. Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Trade Finance and Lending Services are provided by Ebury Partners UK Limited
Payment services are provided by Equals Money Plc, registered in England & Wales (registered No. 05539698) and is authorised by the Financial Conduct Authority to provide payment services (FRN No. 488396). Registered Address: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ, UK.
Payment services are provided by Equals Money Europe SA. Equals Money Europe SA is a Regulated Payment Institution supervised by the National Bank of Belgium (NBB). Company incorporated under the laws of Belgium, with the Registration No. 0849.185.510. Registered Address: Avenue Louise 231, 1050 Bruxelles.
Foreign Exchange and Payment Services for customers introduced by Kinetic Exchange Limited to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951.
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London, England EC1V 2NX